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  • Bear Air or Dixie art ?

    Question:

    www.bearair.com — http://www.littlemisspinup.com http://www.paulcorfield.com

    – Hide quoted text — Show quoted text – Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you…. Oops…I spoke too soon.  I just had my first negative experience with Dixie.  I haven’t painted for a week waiting for my order to arrive. Part of the order was Super Lube.  After hearing what you folks said here, I didn’t want to use my brushes again without it.  So, the box arrives, and no Super Lube!  The packing list says "out of stock – please reorder".  So now I have to wait and then pay shipping because that alone won’t come to $45.  Why couldn’t they just call or email me and ask if I wanted the Badger lube instead??  Not very good customer service.  I’m going to call them in the morning and give them an earful.   What’s the web site for Bear? — -||- Diode -|<|-

    Response:

    fatamu fatamu said: Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    I’ve ordered quite a bit from Dixie Art (especially lately) both on-line and by phone.  I’ve found them to have excellent service and everything is always in stock.  Prices seem pretty good too.  They ship UPS ground so it always seems to take too long, but that’s just because I’m anxious to get my new toys :o )  I have no experience with Bear only because the selection at Dixie is huge…I haven’t needed to look anywhere else. Make sure you ask for the airbrush supply catalog.  BTW – if you order $45 or more (not hard to do) shipping is free. — -||- Diode -|<|-

    Response:

    I’m in the UK and have had stuff shipped over from Bear Air a few times with no probs. — http://www.littlemisspinup.com http://www.paulcorfield.com

    – Hide quoted text — Show quoted text – Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    Response:

    Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    I’m also in canada, and you have no good options. There seems to be no airbrushers in canada because there are no airbrush retailers here AT ALL, at least, no good ones. Dixie – bad service, they shipped me a cancelled order 6 weeks after I cancelled it and told me I had to pay shipping both ways to return it. I refused the package and reversed credit card charges and they conceded. Also, there is no free shipping to canada no matter what you order, USPS or UPS, USPS takes 1-2 weeks and costs about $30 CDN. BearAir – they will ship UPS ONLY. This is fine for the US, but UPS has a huge scam going in canada whereby they charge huge fees to recieve their package. Any other couriour will charge you only GST, duty, and a flat $5 customs fee, which goes 100% to CCRA and not the couriour. UPS, however, lumps it all into one fee, adds on their ridiculous brokerage fee, and demands it be paid before they release the goods. In some cases their fees exceed the value of the item shipped, such as a $15 toque I paid $20 to the delivery guy to recieve. NEVER SHIP UPS AND DONT DEAL WITH COMPANIES LIKE BEARAIR THAT SHIP UPS ONLY. I told them flat out I wont do business with them because of their stupid shipping policy. Of course USA citizens dont mind. Currys – they’re in canada and they’ll usually pay for shipping on all but small orders. Customer service knows nothing about airbrushing and they usually have to special order airbrushing items even if they’re on their website. Local shops – can usually speical order airbrushing items, which you don’t pay shipping on and will be marked up a whole lot. I’d suggest currys, if not go with dixie USPS but make sure you confirm orders and get everything in writing because they’re pretty inept and aren’t willing to do right by their own screw ups.

    Response:

    "fatamu fatamu" wrote… Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    I’ve used both and don’t have a complaint about either one. Is there a Canadain law that says you have to use only one supplier? Shop around use which ever has the best deal and if either of those don’t carry what you need, look somewhere else. — hawgeye AH96  BS98 SenS CtNs www.hawgeye.com www.stealer-dealer.com

    Response:

    Hi there Fatamu:      I’m in Ontario Canada myself if your looking for a place in Canada check out, http://www.currys.com/  its in Ontario Canada. Not sure about the Bear or Dixies but most won’t ship FREE to Canada thats only for lower 48States its usually in the fine print. If you do purchase for the States try to get it shipped via postal it will take twice as long but you won’t get burnt from the the carriers they usually have a Brokerage fee I got dinged last month for an extra $36.00 on an order of $104.00 U.S. so beware of good deals and take everything into concideration. Just my two cents worth..      aka:Lightnen

    – Hide quoted text — Show quoted text – Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    Response:

    I’ve used both with no problems, Bearair’s customer service is great. Check prices from both and remember Dixie ships free with a $45 dollar order so figure that into the price also. Kirk

    – Hide quoted text — Show quoted text – I’m in the UK and have had stuff shipped over from Bear Air a few times with no probs. — http://www.littlemisspinup.com http://www.paulcorfield.com Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    Response:

    Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    Oops…I spoke too soon.  I just had my first negative experience with Dixie.  I haven’t painted for a week waiting for my order to arrive. Part of the order was Super Lube.  After hearing what you folks said here, I didn’t want to use my brushes again without it.  So, the box arrives, and no Super Lube!  The packing list says "out of stock – please reorder".  So now I have to wait and then pay shipping because that alone won’t come to $45.  Why couldn’t they just call or email me and ask if I wanted the Badger lube instead??  Not very good customer service.  I’m going to call them in the morning and give them an earful.   What’s the web site for Bear? — -||- Diode -|<|-

    Response:

    Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    Response:

    My local Art Supply store orders from Dixie and loves the prices & customer service. — Debbie (New Mexico) Life is too short

    Hi guys I’m from Canada,the art supply stores down here don’t carry much airbrush supplies.To order on-line would it be best from Bear Air or Dixie Art ??? If anyone has ordered from either one ,plese let me know. thank you….

    — Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com).

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